Shipping and return policies for Sweetbird

Shipping Info
- We accept returns for any reason within 30 days of receipt.
- We will issue refunds or exchanges for any reason on unworn/unwashed apparel.
- We will issue refunds or exchanges for any reason on unopened factory sealed products (USBs, CDs, DVDs, etc).
- We will issue exchanges for defective products. Note: we will exchange for only the exact same product.
- Please send an email to wildape@mac.com
with your name and receipt number explaining the issue, pack the merchandise you wish to exchange/return securely and send the package to the following address: Broadband Records, Attn: Steve Waite/Bandcamp, 4 Research Drive, Suite 402, Shelton, CT 04484
Return Policy
- Most orders ship within 72 hours.
- Domestic orders ship via USPS Priority which takes 2-3 business days.
- We ship to other countries via USPS International Priority which takes 6-10 business days.
- Domestic orders can be tracked by sending an email to steve@broadbandrecords.com. Please put "Tracking Info Request" in the subject line of your email. Please also put your name and receipt number in the body of the email.
- Sorry, international orders cannot be tracked.